Terms of service

Welcome to KraftPanda. By accessing or making a purchase from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

General Conditions

  • By using this website, you confirm that you are at least the age of majority in your place of residence.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • All content on this website is for general information and personal use only.

Product Information

  • We make every effort to display product details, descriptions, and images as accurately as possible.

  • However, slight variations in colour, texture, or finish may occur due to lighting, screen differences, or the nature of handcrafted and hand-finished decor items.

  • Such minor variations do not qualify as defects.

Pricing & Availability

  • All prices listed are in Indian Rupees (INR).

  • Prices and product availability are subject to change without prior notice.

  • We reserve the right to limit or discontinue any product at any time.

Orders & Payments

  • Placing an order confirms your intent to purchase the selected products.

  • Orders are processed only after successful payment.

  • We reserve the right to cancel or refuse any order due to inventory issues, pricing errors, or suspected fraudulent activity. In such cases, a refund will be processed if payment has already been received.

Shipping & Delivery

  • Orders are shipped through third-party courier partners.

  • Once an order has been handed over to the courier partner, delivery timelines are beyond our control.

  • KraftPanda is not responsible for delays caused by courier partners, weather conditions, or other unforeseen circumstances.

Returns & Refunds

  • All sales are final.

  • We do not offer returns, exchanges, or refunds except in cases of transit damage, subject to the conditions outlined in our Return & Refund Policy.

  • By placing an order, you agree to the terms stated in our Return & Refund Policy.

Intellectual Property

  • All content on this website, including images, logos, text, and designs, is the property of KraftPanda.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Limitation of Liability

  • KraftPanda shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability, if any, is limited to the amount paid for the product purchased.

Governing Law

  • These Terms of Service are governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts in Kerala, India.

Changes to Terms of Service

  • We reserve the right to update or modify these Terms of Service at any time without prior notice.

  • Continued use of the website following any changes constitutes acceptance of those changes.